Damaged Goods

IMPORTANT NOTE;- Please Open the boxes and examine the CONTENTS of Packages containing UV Units and any spare Tubes in the presence of the courier. If there is any sign of damage to the UV unit or any Broken Tubes sign the couriers delivery note as DAMAGED and Refuse Delivery. Contact Alternative Aquatics immediately on 01925 639333 to advise us of the damaged goods.

If the goods are NOT signed for as DAMAGED then you have signed that you recieved the packages in GOOD Condition and therefore we cannot accept any Claims for damaged goods. If you have asked your Wife a neighbour or friend to receive the goods be sure they understand the responsibilities of signing, it could cost you a lot of money